CALL 1-800-368-7640 FOR SUPPORT
It is extremely important that you watch each of the short video clips on this (Support) page BEFORE proceeding with the un-packaging or installation process of any Renzi – “Stomp Louder” retail product! The AfterMarket Percussion Products, Inc. (AMPP, Inc.) Tech Support Group is available to all of our customers who have any questions about of the Renzi – “Stomp Louder” line of products offered or purchased.
Our company slogan; “Performance In Percussion” is something we take very seriously and strive to provide the very best to all of our employees, contractors and customers daily!
Our Tech Support Group will assist AMPP, Inc. customers in the following four areas:
- Assist in evaluating the condition of your single or double bass pedal system before attempting to install any of our line of Renzi – “Stomp Louder” products.
- Assist in helping to resolve any issues or answering questions pertaining to the installation and/or assembly of any Renzi – “Stomp Louder” product.
- In the event any Renzi product is defective, missing parts or is not what the customer expected, the Tech Support Group will do their very best to quickly resolve any/all issues as conveniently to the customer as possible.
- If additional ‘preparation’ or ‘servicing’ of your pedal system(s) is required before installing any Renzi – “Stomp Louder” product, the Service Tech will assist in providing proven techniques or solutions, beyond the recommended course of action outlined in the “Instruction Manual”, OR recommend alternative levels of action required before attempting to install any Renzi – “Stomp Louder” product.
In addition to the four areas outlined above, AMPP, Inc. also offers a new and unique program to our customers who have older generation single or double bass pedal systems OR single or double bass pedal systems which have been used to the point where the internal ‘shaft’ bearings require replacing, ‘cam system’ serviced and/or ‘drive system’ cleaned or replaced through our “Refurbishing Program“.